Welcome to Second Step

How we help

Our homeless services help people, including those who are homeless or at risk of becoming homeless, to find suitable accommodation they can call home.

We work with the NHS to run mental health services which focus on the individual - working with them to find the hope and courage to take the next steps in their recovery.

We run a number of services in the community which help people find the hope and courage they need to make the most of their health and wellbeing.

Finding who I am and where I belong: Tommiee’s story

20 March 2026

Tommiee lost both parents when he was young and grew up in the care system, moving between different families and…

Strike action suspended as dispute nears resolution

18 March 2026

Strike action has now been suspended following a vote on 12 March by UNISON members on our latest offer. This…

Second Step union members strike over pay and union recognition

27 February 2026

Strike action is planned for 3 and 4 March, and 7-17 March 2026. Discussions with UNISON are ongoing. We have…

The best North Somerset spots for nature therapy

11 February 2026

Immerse yourself in nature in North Somerset at these scenic locations – all accessible by public transport!  Sophie Neill is…

“The place I wish I’d had” – Ausiah on life at Wellbridge House

10 February 2026

Ausiah is a senior recovery navigator who works at Wellbridge House in Bristol, part of the Community Rehabilitation team. He recently sat down with…

Forest therapy: how can being in nature help our mental health?  

28 January 2026

Sophie Neill is a wellbeing college tutor at North Somerset Wellbeing College and a forest therapy practitioner, trained with the…

Nature, wellbeing and the power of writing

21 January 2026

It goes without saying that nature and wellbeing go hand in hand. Time and time again, nature has been shown to have an irreplaceable impact on…

Give yourself permission to have an imperfect Christmas

16 December 2025

We give you permission not to have the perfect festive season!  Yes, this time of year has potential. But for those…

A reminder to be kind to your mind this festive season 

15 December 2025

The festive season isn’t always easy.  For many of us, it can bring extra financial pressure, social expectations, and a…

“Supporting people with addictions and trauma is a privilege” – Kevin reveals how his personal experiences help him support others

18 November 2025

Today we’re pleased to introduce Kevin, one of our dedicated peer support workers in Somerset. Kevin is sharing his story…

How to support us

 

Learn about the many ways that you could make a difference.