Our impact, accounts and reports
At Second Step, we believe in a world where everyone affected by mental health problems can create a positive future. On this page find our impact reports, annual accounts, Gender Pay Gap reports, strategic plans, and other information about Second Step's activities, successes, finances, and plans.
Find a report:
Impact reports
Inspiring stories and insights from our clients, staff, volunteers and partners, highlighting our work over the past year and how we achieve our objectives:
Strategic plans
Updated every three years, our strategic plans underpin our work as we continue our mission to promote mental health and wellbeing by supporting people and communities to building brighter futures:
Annual reports and financial statements
Our annual accounts and financial statements detailing our activities, achievements, and reviews of our performance and finances over the years:
Gender Pay Gap reports
Our Gender Pay Gap figures in line with reporting requirements and our commitment to becoming a truly equal organisation:
Succeeding Together:
Our impact in 2023
We’re at our best when we work together – staff, clients, carers and partners – making the most of each other’s talents and strengths.
Find inspirational stories on the theme of Succeeding Together:
Past impact reports
Click on the tabs below to find our previous years' impact reports:
Stories of Change
This report looks back at the experiences of some of our clients and staff as the organisation coped with and then emerged from the Covid pandemic with its challenges, restrictions and lockdowns:
Our Strategic Plan:
2023-2026
Rooted in our values of hope & courage, succeeding together, building trust, celebrating diversity and learning & growing, this plan will shape our work through to 2026:
Past strategic plans
Click on the tabs below to find our previous years' strategic plans and business plans:
Raising Ambitions (refresh)
Our plan for 2022/3 continues our theme of the last three years: to raise the ambitions for our clients, our staff, the organisation and the communities we work
in.
Our year in numbers
2021-22 was another year of growth for Second Step as we continued to rise to the challenges presented by the Covid-19 pandemic, meet additional demands on our services, and identify the potential benefits of new ways of working as we emerged from the pandemic. Read our latest annual report and accounts for the year ending 31 March 2023:
Past annual reports and financial statements
Click on the tabs below to find our previous years' annual reports and financial statements:
Gender pay gap reports
Further reading
We've been putting mental health first for over 35 years. From our inception by a small but passionate group of social workers and nurses in the 1980s to becoming an organisation of over 300 staff delivering 25 services to nearly 8,000 clients across the South West in 2023, this is our story:
Read about our vision, mission and core values which ground our work and guide us as we strive towards our objectives:
Meet the passionate, dedicated, experienced people who lead Second Step, our Senior Leadership Team:
Meet our board, who bring their expertise and experience to the direction and governance of the organisation:
We have made it our priority to address racism and kick it out of the organisation. We've built celebrating diversity into our values to enrich our culture and conversations, to create space for challenge, learning and new ideas, and to strengthen our bonds so we can deliver the tailored, compassionate support our clients need:
As humans, we all have a story to tell. Find information and links about Second Step's work towards becoming Psychological, Adversity and Trauma-informed (PAT-informed):
Latest news
Sign up: Free wellbeing workshops for men in North Somerset
North Somerset Wellbeing is teaming up with Beyond Equality to host three workshops focused on men’s wellbeing. The workshops are…
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Building independence and growing expertise: How mental health volunteering benefits everyone involved
When Phil met Anthony through our volunteering mentor scheme, Get Connected, they discovered a shared love of bikes and developed…
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How to be an LGBTQIA+ ally: A workplace guide
Recovery Navigator Phoebe Horrocks recently become LGBTQIA+ lead for Second Step’s Community Rehabilitation service in Bristol. In this role, she…
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Second Step’s Community Rehabilitation team and Bristol Wellbeing College host Carers’ Week Event
To coincide with Carers’ Week, our Bristol Community Rehabilitation team and Bristol Wellbeing College organised an event for carers on…
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Saving lives in Somerset – an out-of-hours service on a mission
In the last year, more than three thousand people have reached out for support from Crisis Safe Space, the out…
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“Just go for it. If you’re able to volunteer, it’s massively enriching to do so”
When Charlie started mental health volunteering, his goal was to help people and make a difference. What he didn’t realise was how much volunteering would make a difference to his life too.
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“I looked forward to riding Maverick every week.” How horse riding became one young woman’s passport home.
It’s well known that horses can help our mental health, with a study by the British Horse Society revealing that horse riding stimulated many positive psychological feelings including reducing depression by 30%.
But for one young woman, who has spent the last 10 years in mental health units often under a section, horse riding became so much more than this. It helped her build her confidence and slowly but surely find the strength to return to life in the community.
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Sign up now: Free new course for carers in North Somerset starting 6 June
North Somerset Wellbeing is introducing a free, six-week course for carers (18 years and over) who provide support to adults…
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Taking a moment for Carole
Following the death by suicide of his beloved wife Carole, South Gloucestershire farmer Stephen Moorlen decided to set up a mental health fundraising project in her memory. We spoke to Stephen about the project, and the overwhelming response he has had since launching it.
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Mindful movement: Enhancing mental health through everyday actions
To coincide with this year’s Mental Health Awareness Week theme of movement, we sat down with Recovery Navigator Ellen and…
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