Mental Health and Wellbeing Partnership for BaNES, Swindon and Wiltshire
A voluntary sector partnership delivering community mental health services in Bath and North East Somerset (BaNES), Swindon and Wiltshire
Welcome to the BaNES, Swindon and Wiltshire (BSW) Mental Health and Wellbeing Partnership. We are a voluntary sector partnership committed to providing expert mental health support at the right time and in the right place for people living in BSW.
The BSW Mental Health and Wellbeing Partnership is a new collaboration made up of:
- Second Step – A leading mental health charity in the South West
- Alabaré – A national homelessness and mental health charity based in Wiltshire
- Nilaari – A Black-led mental health charity
- Missing Link – A charity that provides women's mental health services
We have worked closely with former providers, Bath Mind, Swindon and Gloucestershire Mind and Rethink to ensure a smooth and supportive transition for all clients, staff, and partners.
We will continue to work closely with NHS community mental health services provided by Avon and Wiltshire Mental Health Partnership Trust (AWP).
Our services
We offer a range of support services to help people manage their mental health and wellbeing, including:
- Access Community Mental Health – Community-based teams who work alongside people to help them find ways of improving and managing their mental health, focusing on their unique strengths and interests.
- Intensive Outreach Service – Personalised support for people experiencing serious mental health challenges.
- Hope House, Chippenham – A short-term residential support service for people in mental health crisis.
- Riverside Sanctuary Place of Calm, Wiltshire – A drop-in mental health and crisis support space for people living in Wiltshire who are struggling with their mental health.
- SMI Physical Health Checks Outreach – Supporting people experiencing serious mental health challenges to access physical health checks and improve their physical health.
Find community mental health services in:
Bath and North East Somerset (BaNES)
- Access Community Mental Health team
- Intensive Outreach Team
- SMI Physical Health Checks Outreach
Swindon
- Access Community Mental Health team
- Intensive Outreach Team
- SMI Physical Health Checks Outreach
- Crisis House, Swindon
Wiltshire
- Access Community Mental Health team
- Intensive Outreach Team
- SMI Physical Health Checks Outreach
- Hope House, Chippenham
- Riverside Sanctuary Place of Calm, Salisbury
Need help in a crisis?
If you need urgent advice or support but it’s not an emergency call NHS111 and select the mental health option (2). If you or someone you know is at immediate risk of harm call 999.
The Samaritans offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. Call for free any time, from any phone on 116 123 or you can email jo@samaritans.org.
Our vision
As a strong, inclusive partnership, we want to provide high quality, trauma-informed mental health services to people living in Bath and North East Somerset, Swindon and Wiltshire. Our ambition is to ensure a strong continuity of care for people accessing our services to ensure they reach the support they need when they need it.
Our values
Focusing on recovery – supporting people to find hope, rediscover their strengths and thrive
Valuing equity & integrity – ensuring all we do is informed and shaped by diverse voices to give equal access and opportunity
Doing what works – understanding the impact and outcomes of our work to shape and improve delivery for people, communities and the system
Sharing learning – building trust to ensure we learn together and share good practice with partners, across all areas to be the best partnership we can be
Leading change and transformation – being change leaders: transforming services and systems collaboratively and speaking up for people who need mental health support.
About our partnership
We've been putting mental health first for over 35 years. From our inception by a small but passionate group of social workers and nurses in the 1980s to becoming an organisation of over 300 staff delivering 25 services to nearly 8,000 clients across the South West in 2023, this is our story:
Alabaré is a homeless charity providing accommodation and practical support to people experiencing homelessness through a network of homes, drop-in centres and specialised support services.
Nilaari is a black-led charity that provides mental health support to adults aged 18+ from Black, Asian and Minoritised Communities.
Missing Link offer cutting edge women's mental health services with additional support for domestic abuse and victims of rape and sexual abuse.
Latest news
Changes to community mental health and wellbeing support in Bath and North East Somerset, Swindon and Wiltshire
From 1 April 2025, there will be some changes to the providers of community mental health services across Bath and…
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New free online mindfulness exercises for people in North Somerset
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Farewell Stepladder
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Extension of the Changing Futures Programme in Bristol
We are delighted to have secured funding from the Ministry of Housing, Communities and Local Government (MHCLG) to extend our…
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