Independent Futures (IF) brings together people with lived experience of multiple disadvantage to shape and improve Bristol’s public services. As part of the Changing Futures programme, IF members draw on their direct experience of homelessness, mental health struggles, substance use, and the criminal justice system to drive meaningful change. They work with clients and professionals to reach a common goal through consultancy, peer mentoring and peer research.
A different perspective
Over the past three years, IF members have contributed to 66 different projects , collaborating with commissioning teams, research groups, and local partners. Their insights come from first-hand experience of navigating complex services and systems. As the group says, “We know what works, what doesn’t, and how things could be improved.” This understanding makes their contributions invaluable, giving them a perspective and insight that professionals don’t always have.
Creating safe spaces for growth
Central to IF’s success is their inclusive, supportive environment where every member feels equal and accepted. This safe space allows people to share openly and rediscover their strengths.
“It’s challenged previous thoughts I’d had about myself that I no longer had anything to offer. I can now see my skills and knowledge are being put to good use,” says one member.
Another adds, “I’ve gained confidence because my voice is being heard in a safe environment.”
Making real impact
Partners consistently recognise the value of IF’s approach. Hazel Renouf, Trauma-Informed Systems Manager at NHS BNSSG, describes IF as:
“A leading example of best practice around amplifying the voice of lived experience and coproduction”.
She explains, “Working with Independent Futures is a central part of the BNSSG Trauma-Informed Systems Programme. I have learned so much from the insights and wisdom of the group and their knowledge around meaningful co-production.”
Personal growth through service improvement
For IF members, helping to improve services has led to personal transformation. Members report gaining confidence, developing greater empathy, and finding new purpose.
“I’ve had many ‘light-bulb’ moments through IF which have inspired my understanding of myself and my journey. It’s empowering,” shares one member.
Another simply states, “It’s turned my whole life around.”
Building a Stronger Future
Looking ahead, IF remains committed to expanding the diversity of voices within its network. Its collaborative approach has already influenced how services respond to trauma, engage with clients, and design support pathways. Most importantly, it’s demonstrated that meaningful involvement of people with lived experience leads to better, more effective services for everyone.
Through its work with Changing Futures and beyond, IF is proving that the path to effective, compassionate care comes through true partnership with those who use services. Their success in Bristol proves how lived experience, when properly valued and supported, can transform both systems and lives.