Our impact, accounts and reports
At Second Step, we believe in a world where everyone affected by mental health problems can create a positive future. On this page find our impact reports, annual accounts, Gender Pay Gap reports, strategic plans, and other information about Second Step's activities, successes, finances, and plans.
Find a report:
Impact reports
Inspiring stories and insights from our clients, staff, volunteers and partners, highlighting our work over the past year and how we achieve our objectives:
Strategic plans
Updated every three years, our strategic plans underpin our work as we continue our mission to promote mental health and wellbeing by supporting people and communities to building brighter futures:
Annual reports and financial statements
Our annual accounts and financial statements detailing our activities, achievements, and reviews of our performance and finances over the years:
Gender Pay Gap reports
Our Gender Pay Gap figures in line with reporting requirements and our commitment to becoming a truly equal organisation:
The Power of Prevention:
Our impact in 2024
We support people in their homes and communities to find the hope and courage they need to change their lives for the better.
Find inspirational stories on the theme of the Power of Prevention:
Past impact reports
Click on the tabs below to find our previous years' impact reports:
Succeeding Together
We’re at our best when we work together – staff, clients, carers and partners – making the most of each other’s talents and strengths. Find inspirational stories on the theme of Succeeding Together:
Our Strategic Plan:
2023-2026
Rooted in our values of hope & courage, succeeding together, building trust, celebrating diversity and learning & growing, this plan will shape our work through to 2026:
Past strategic plans
Click on the tabs below to find our previous years' strategic plans and business plans:
Raising Ambitions (refresh)
Our plan for 2022/3 continues our theme of the last three years: to raise the ambitions for our clients, our staff, the organisation and the communities we work
in.
Our year in numbers
2021-22 was another year of growth for Second Step as we continued to rise to the challenges presented by the Covid-19 pandemic, meet additional demands on our services, and identify the potential benefits of new ways of working as we emerged from the pandemic. Read our latest annual report and accounts for the year ending 31 March 2023:
Past annual reports and financial statements
Click on the tabs below to find our previous years' annual reports and financial statements:
Gender pay gap reports
Further reading
We've been putting mental health first for over 35 years. From our inception by a small but passionate group of social workers and nurses in the 1980s to becoming an organisation of over 300 staff delivering 25 services to nearly 8,000 clients across the South West in 2023, this is our story:
Read about our vision, mission and core values which ground our work and guide us as we strive towards our objectives:
Meet the passionate, dedicated, experienced people who lead Second Step, our Senior Leadership Team:
Meet our board, who bring their expertise and experience to the direction and governance of the organisation:
We have made it our priority to address racism and kick it out of the organisation. We've built celebrating diversity into our values to enrich our culture and conversations, to create space for challenge, learning and new ideas, and to strengthen our bonds so we can deliver the tailored, compassionate support our clients need:
As humans, we all have a story to tell. Find information and links about Second Step's work towards becoming Psychological, Adversity and Trauma-informed (PAT-informed):
On this page find our impact reports, annual accounts, Gender Pay Gap reports, strategic plans, and other information about Second Step's activities, successes, finances, and plans:
Latest news
Changes to community mental health and wellbeing support in Bath and North East Somerset, Swindon and Wiltshire
From 1 April 2025, there will be some changes to the providers of community mental health services across Bath and…
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‘Connection is so important but is so overlooked’
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Farewell Stepladder
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We’re delighted to announce the release of our 2024 Impact Report, packed full of inspirational client stories, stats and just…
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Extension of the Changing Futures Programme in Bristol
We are delighted to have secured funding from the Ministry of Housing, Communities and Local Government (MHCLG) to extend our…
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