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Help When You Need It
Help When You Need It is a short-term mental health and wellbeing support service for adults and carers in Bristol.
We provide practical support to help you improve your wellbeing, work towards your goals and overcome challenges that may be affecting your mental health.
Support is available for up to 12 weeks.
Support for carers
Bristol Carers Service is delivered by Rethink Mental Illness. It supports unpaid carers of adults with mental health conditions, helping carers look after their own wellbeing, build confidence in their caring role and connect with advice, groups, peer support and practical guidance.
How we can help
We may be able to support you with:
- Your mental or physical health
- Housing and accommodation
- Benefits, money or debt worries
- Work, training or volunteering
- Staying safe and managing risks
- Reducing loneliness and building social connections
- Accessing local services and community support
- Understanding your rights and speaking up for yourself
- Support in your caring role
What you can expect
We will take time to understand what matters to you.
Together, we will agree a simple support plan based on your goals and the changes you want to make. We can meet with you at home, in your local community or talk over the phone, depending on what works best for you.
Our aim is to help you build confidence, strengthen your support network and take positive steps towards better mental health and wellbeing.
Who can use the service
You may be able to use Help When You Need It if you:
- Are aged 18 or over
- Live in Bristol or care for someone who lives in Bristol
- Need support with your mental health or wellbeing
You do not need a formal mental health diagnosis to access the service.
If you are on the waiting list
If you are already on the waiting list, you do not need to make a new referral. The team will contact you when support is available and talk through the next steps with you.
What happens next?
Once we receive your referral, a member of the team will contact you to talk about your circumstances and discuss how we may be able to help.
If the service is right for you, we will work with you to identify goals and provide support for up to 12 weeks.
Referrals
You can refer yourself or someone else to the service by downloading and completing our referral form here.
If you would prefer to print and complete the referral form by hand, please download this printable version.
For enquiries, please contact HWYNI@second-step.co.uk.
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