Home > Our services > Community and Wellbeing > Somerset Crisis Safe Space
Crisis Safe Space Somerset
Somerset Crisis Safe Space was co-designed by local people with experience of mental health crisis who wanted more support available in the community rather than at hospital. The service is designed for individuals who need immediate and short term crisis prevention and do not require more intensive care from either an emergency or inpatient service.
The service is available Monday-Sunday from 6-11pm
Second Step run this service in Bridgwater, Glastonbury and Frome. Mind in Somerset run the services for South Somerset and Taunton & West Somerset.
Who do we support?
We support people over the age of 18, who live within the Sedgemoor and Mendip area.
The crisis provision can support with short term intervention for up to 2 weeks supporting clients with signposting into a range of different support networks that are available to clients.
We're afraid our Mendip crisis service is currently running a reduced service so it is not possible to self-refer there at the moment.
Book a session
Introductions to our services can be made through Mindline or the Somerset Foundation Home Treatment Team. You can also self-refer by:
- emailing CrisisProvision@second-step.co.uk with your name, date of birth and contact number
- calling Mindline Somerset locally on 01823 276892 or freephone 0800 138 1692 (lines open 24/7)
- Requesting an appointment using our online form below.
We will aim to get back to you within seven days. You can also be referred via your GP.
Professional referrals
Professionals can book online here.
What we do
We deliver the service using active listening, grounding techniques and work through existing care and support plans, safety plans or developing these with the client.
The service is provided by Recovery Navigators and Peer Volunteers from one of our partners, Chard Watch.
We are able to introduce individuals to other services and support groups to support long term recovery goals. We can also signpost you to other services for housing, debt, other health problems, substance misuse, and unemployment and government guidelines about Coronavirus (Covid-19).
Anybody who needs mental health support can call Mindline Somerset free on 0800 138 1692, 24 hours a day, 7 days a week or email support@openmentalhealth.org.uk.
